FREQUENTLY ASKED QUESTIONS
Get Quick Answers Here!
Many of our customers enjoy reading our very informative printed catalog. To have one sent to your home or to a friend, just fill out the information on our Contact Us page.
Your 100% satisfaction is important to us. That’s why you never need to worry about returning a product to VitalMax Vitamins. Regardless of your reasons, we will accept any return within 60 days! Click Here to read more about our Return Policy.
If you have any billing or credit issues please contact our customer service department for immediate assistance. They are easily accessible by either e-mail or telephone. All contact information is available at the Contact Us page.
One thing we are proud of here at VitalMax Vitamins… is our commitment to your satisfaction! Regardless of whether you have questions about our products or your health we will try our best to give you the right answers. Please feel free to contact us if you need more information. Our Contact Us page will provide all the information you need.Please remember that we are not medical professionals and we are unable to give you personal medical recommendations. Always contact your own physician if you are planning to make any changes in your medication or health decisions.
Your 100% satisfaction is our top priority. That’s why we give you a 60 day money-back guarantee… on every product… every order… every time. For more information click through to Our Guarantee page.
You may place your order easily by calling (877) 812-4451 or by printing out your filled-in shopping cart at the checkout screen and mailing it to:
353 Cornelia St.
Plattsburgh, NY 12901
We have implemented a highly technical and secure program in our ordering process. Along with a Secure Socket Layer (SSL), we use one of the internet’s best third-party encryption verification providers. Please read about our Terms & Conditions. Your privacy is also very important to us and we have done everything possible to ensure that your personal information is kept totally confidential.
We accept the following forms of payment online:
Visa, Master Card, Discover, and American Express
If we should encounter a problem filling your order, regardless of whether it’s a billing issue or a fulfillment issue, one of our friendly customer service representatives will contact you via e-mail or by telephone.
Currently we offer shipping to US and US territories. For more information please read our Shipping page.
You can easily ship to any address you designate in the checkout page, found within your shopping cart.
If ordering within the U.S we offer flat fee shipping on every order. You can also select to expedite shipping with same day processing. Please see our Shipping page for the details.
Yes, you will receive a confirmation of your order via e-mail and a receipt will be included in your package.